Terms of service
Terms of Service
Agreement to Terms
By accessing or purchasing from Zeotein, the customer agrees to be bound by these Terms of Service, along with our Shipping Policy and Return & Refund Policy. If you do not agree to these terms, you should not use this site or place an order.
Products & Services
Zeotein offers physical products, digital program materials, and hybrid offerings that may include both.
Some products may be sold as presales or pre-orders, meaning fulfillment occurs after purchase according to disclosed timelines.
Product descriptions, disclosures, and policies form part of this agreement.
Presale & Pre-Order Terms
Presale purchases are made ahead of production or fulfillment.
Estimated ship dates are disclosed at the time of purchase.
Ship dates are estimates, not guarantees.
Orders are fulfilled in the order received.
Delays within the disclosed fulfillment window do not constitute non-delivery.
By placing a presale order, the customer agrees to these terms.
Digital Content
Certain products include digital guides, educational materials, and downloadable content.
Digital materials are delivered electronically after purchase.
Once digital content is delivered or made available, the order is considered partially fulfilled.
Digital content is non-refundable and may not be shared, reproduced, or redistributed.
Pricing & Payments
All prices are listed in USD unless otherwise stated.
By completing checkout, the customer authorizes Zeotein to charge the selected payment method for the total purchase amount, including applicable taxes, shipping fees, and any recurring charges selected at checkout.
Subscription Billing & Management
Certain products are offered on a subscription basis with recurring charges.
By enrolling in a subscription, the customer authorizes Zeotein to automatically charge the selected payment method at the frequency chosen during checkout.
Subscription charges are non-refundable once processed.
Customers are responsible for managing their subscriptions, including skipping, modifying, or canceling, through their customer account prior to the next scheduled billing date.
Changes made after a charge has been processed apply to future orders only.
Failure to cancel or modify a subscription before the billing date does not constitute grounds for a refund.
Refunds, Returns & Cancellations
All sales are subject to the Return & Refund Policy.
Presale orders are final once placed.
Orders that include digital content are non-refundable.
Refunds, if approved, are issued at the merchant’s discretion where required by law.
Chargebacks & Disputes
Customers agree to contact Zeotein directly before initiating a chargeback or payment dispute.
Filing a chargeback does not override these Terms of Service or disclosed product terms. Zeotein reserves the right to dispute chargebacks that conflict with stated policies, delivery timelines, digital fulfillment, or subscription billing authorizations.
Customer Responsibilities
Customers are responsible for:
Reviewing product descriptions and disclosures prior to purchase
Providing accurate billing and shipping information
Monitoring order confirmation and delivery emails
Managing subscription settings and billing dates
Contacting the merchant with questions before filing disputes
Failure to do so does not constitute merchant error.
Health & Educational Disclaimer
Zeotein products and programs are intended for educational and lifestyle support purposes only.
They are not intended to diagnose, treat, cure, or prevent any disease. Results may vary. Customers should consult a qualified healthcare professional before starting any nutritional or wellness program.
Limitation of Liability
To the maximum extent permitted by law, Zeotein shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Zeotein’s total liability shall not exceed the amount paid for the product giving rise to the claim.
Intellectual Property
All content, branding, digital materials, and program resources are the property of Zeotein and may not be copied, distributed, or reused without written permission.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United States and the applicable state of business registration, without regard to conflict of law principles.
Changes to Terms
Zeotein reserves the right to update or modify these Terms of Service at any time. Continued use of the site or purchase of products constitutes acceptance of the updated terms.
Contact Information
For questions regarding these Terms of Service, please contact:
📧 hello@zeotein.com